:root{--crm-primary:#2563eb;--crm-primary-light:#eff6ff;--crm-bg:#f3f4f6;--crm-card-bg:#fff;--crm-border:#e5e7eb;--crm-text:#111827;--crm-text-muted:#6b7280;--crm-sidebar-bg:#1e293b;--crm-sidebar-text:#cbd5e1;--crm-sidebar-active:#2563eb;--crm-sidebar-hover:#334155;--crm-shadow:0 1px 3px #0000001a, 0 1px 2px #0000000f;--crm-shadow-md:0 4px 6px #00000012, 0 2px 4px #0000000f;--crm-radius:10px;--crm-sidebar-width:220px;--crm-sidebar-collapsed:60px}.crm-root *{box-sizing:border-box;margin:0;padding:0}.crm-root{height:100vh;color:var(--crm-text);background:var(--crm-bg);font-family:system-ui,-apple-system,sans-serif;font-size:14px;display:flex;overflow:hidden}.crm-sidebar{width:var(--crm-sidebar-width);background:var(--crm-sidebar-bg);z-index:20;flex-direction:column;flex-shrink:0;transition:width .2s;display:flex;overflow:hidden}.crm-sidebar.collapsed{width:var(--crm-sidebar-collapsed)}.crm-sidebar-header{border-bottom:1px solid #334155;justify-content:space-between;align-items:center;min-height:60px;padding:16px 14px;display:flex}.crm-logo{color:#fff;white-space:nowrap;align-items:center;gap:8px;font-size:16px;font-weight:700;display:flex;overflow:hidden}.crm-logo-icon{background:var(--crm-primary);color:#fff;border-radius:6px;flex-shrink:0;justify-content:center;align-items:center;width:28px;height:28px;font-size:14px;font-weight:900;display:flex}.crm-collapse-btn{color:var(--crm-sidebar-text);cursor:pointer;background:0 0;border:none;border-radius:4px;flex-shrink:0;align-items:center;padding:4px;transition:background .15s;display:flex}.crm-collapse-btn:hover{background:var(--crm-sidebar-hover)}.crm-nav{flex-direction:column;flex:1;gap:2px;padding:12px 0;display:flex;overflow-y:auto}.crm-nav-item{color:var(--crm-sidebar-text);cursor:pointer;white-space:nowrap;text-align:left;background:0 0;border:none;border-radius:0;align-items:center;gap:10px;width:100%;padding:10px 14px;font-size:14px;transition:background .15s,color .15s;display:flex;overflow:hidden}.crm-nav-item:hover{background:var(--crm-sidebar-hover);color:#fff}.crm-nav-item.active{background:var(--crm-sidebar-active);color:#fff}.crm-nav-icon{flex-shrink:0;width:18px;height:18px}.crm-nav-label{text-overflow:ellipsis;overflow:hidden}.crm-sidebar-footer{border-top:1px solid #334155;padding:12px}.crm-user-info{color:var(--crm-sidebar-text);align-items:center;gap:8px;display:flex;overflow:hidden}.crm-user-avatar{background:var(--crm-primary);color:#fff;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:32px;height:32px;font-size:12px;font-weight:600;display:flex}.crm-user-details{overflow:hidden}.crm-user-name{color:#fff;white-space:nowrap;text-overflow:ellipsis;font-size:13px;font-weight:600;overflow:hidden}.crm-user-role{color:#94a3b8;white-space:nowrap;text-overflow:ellipsis;text-transform:capitalize;font-size:11px;overflow:hidden}.crm-main{flex-direction:column;flex:1;min-width:0;display:flex;overflow:hidden}.crm-topbar{background:var(--crm-card-bg);border-bottom:1px solid var(--crm-border);flex-shrink:0;justify-content:space-between;align-items:center;height:60px;padding:0 20px;display:flex}.crm-topbar-title{color:var(--crm-text);font-size:18px;font-weight:700}.crm-topbar-actions{align-items:center;gap:10px;display:flex}.crm-btn{cursor:pointer;border:none;border-radius:7px;align-items:center;gap:6px;padding:7px 14px;font-size:13px;font-weight:500;transition:background .15s,opacity .15s;display:inline-flex}.crm-btn-primary{background:var(--crm-primary);color:#fff}.crm-btn-primary:hover{opacity:.9}.crm-btn-secondary{background:var(--crm-bg);color:var(--crm-text);border:1px solid var(--crm-border)}.crm-btn-secondary:hover{background:var(--crm-border)}.crm-btn-ghost{color:var(--crm-text-muted);border:1px solid var(--crm-border);background:0 0}.crm-btn-ghost:hover{background:var(--crm-bg)}.crm-btn-sm{padding:5px 10px;font-size:12px}.crm-content{flex-direction:column;flex:1;gap:20px;min-height:0;padding:20px;display:flex;overflow-y:auto}.crm-kpi-row{grid-template-columns:repeat(6,1fr);gap:12px;display:grid}@media (max-width:1400px){.crm-kpi-row{grid-template-columns:repeat(3,1fr)}}.crm-kpi-card{background:var(--crm-card-bg);border-radius:var(--crm-radius);box-shadow:var(--crm-shadow);cursor:pointer;border:2px solid #0000;padding:16px;transition:box-shadow .15s,transform .15s}.crm-kpi-card:hover{box-shadow:var(--crm-shadow-md);transform:translateY(-1px)}.crm-kpi-card.active-filter{border-color:var(--crm-primary)}.crm-kpi-label{color:var(--crm-text-muted);text-transform:uppercase;letter-spacing:.04em;margin-bottom:6px;font-size:12px;font-weight:500}.crm-kpi-value{color:var(--crm-text);font-size:28px;font-weight:700;line-height:1}.crm-kpi-icon{border-radius:8px;justify-content:center;align-items:center;width:32px;height:32px;margin-bottom:8px;display:flex}.crm-pipeline-wrapper{flex-direction:column;flex:1;min-height:0;display:flex;overflow:hidden}.crm-pipeline-header{justify-content:space-between;align-items:center;margin-bottom:12px;display:flex}.crm-pipeline-title{font-size:16px;font-weight:700}.crm-pipeline{flex:1;align-items:flex-start;gap:12px;min-height:0;padding-bottom:12px;display:flex;overflow-x:auto}.crm-pipeline::-webkit-scrollbar{height:6px}.crm-pipeline::-webkit-scrollbar-thumb{background:var(--crm-border);border-radius:3px}.crm-column{background:var(--crm-bg);border-radius:var(--crm-radius);border:2px solid #0000;flex-direction:column;flex-shrink:0;width:240px;max-height:100%;transition:border-color .15s;display:flex}.crm-column.drag-over{border-color:var(--crm-primary);background:#eff6ff}.crm-column-header{border-radius:var(--crm-radius) var(--crm-radius) 0 0;justify-content:space-between;align-items:center;padding:10px 12px;display:flex}.crm-column-title{align-items:center;gap:6px;font-size:13px;font-weight:700;display:flex}.crm-column-dot{border-radius:50%;flex-shrink:0;width:8px;height:8px}.crm-column-count{background:#0000001a;border-radius:10px;padding:1px 7px;font-size:11px;font-weight:700}.crm-column-cards{flex-direction:column;flex:1;gap:8px;min-height:100px;padding:8px;display:flex;overflow-y:auto}.crm-column-cards::-webkit-scrollbar{width:4px}.crm-column-cards::-webkit-scrollbar-thumb{background:var(--crm-border);border-radius:2px}.crm-lead-card{background:var(--crm-card-bg);box-shadow:var(--crm-shadow);cursor:grab;border:1px solid var(--crm-border);border-radius:8px;padding:12px;transition:box-shadow .15s,opacity .15s}.crm-lead-card:hover{box-shadow:var(--crm-shadow-md)}.crm-lead-card.dragging{opacity:.5;cursor:grabbing}.crm-lead-card-header{justify-content:space-between;align-items:flex-start;margin-bottom:8px;display:flex}.crm-lead-name{color:var(--crm-text);font-size:13px;font-weight:700;line-height:1.3}.crm-lead-phone{color:var(--crm-text-muted);margin-top:2px;font-size:12px}.crm-lead-meta{flex-direction:column;gap:4px;margin-top:8px;display:flex}.crm-lead-meta-row{color:var(--crm-text-muted);align-items:center;gap:5px;font-size:12px;display:flex}.crm-lead-meta-icon{flex-shrink:0;width:12px;height:12px}.crm-lead-card-footer{border-top:1px solid var(--crm-border);justify-content:space-between;align-items:center;margin-top:10px;padding-top:8px;display:flex}.crm-agent-badge{color:var(--crm-text-muted);align-items:center;gap:5px;font-size:11px;display:flex}.crm-agent-dot{background:var(--crm-primary);color:#fff;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:20px;height:20px;font-size:9px;font-weight:700;display:flex}.crm-sync-badge{text-transform:uppercase;letter-spacing:.03em;border-radius:10px;align-items:center;gap:3px;padding:2px 6px;font-size:10px;font-weight:600;display:inline-flex}.crm-sync-badge.synced{color:#065f46;background:#d1fae5}.crm-sync-badge.pending{color:#92400e;background:#fef3c7}.crm-sync-badge.failed{color:#991b1b;background:#fee2e2}.crm-sync-badge.skipped{color:#4b5563;background:#f3f4f6}.crm-panel-overlay{z-index:40;background:#0000004d;position:fixed;inset:0}.crm-panel{background:var(--crm-card-bg);z-index:50;flex-direction:column;width:400px;display:flex;position:fixed;top:0;bottom:0;right:0;overflow:hidden;box-shadow:-4px 0 20px #00000026}.crm-panel-header{border-bottom:1px solid var(--crm-border);flex-shrink:0;justify-content:space-between;align-items:flex-start;padding:16px 20px;display:flex}.crm-panel-lead-name{color:var(--crm-text);font-size:16px;font-weight:700}.crm-panel-lead-phone{color:var(--crm-text-muted);margin-top:2px;font-size:13px}.crm-panel-close{cursor:pointer;color:var(--crm-text-muted);background:0 0;border:none;border-radius:4px;align-items:center;padding:4px;transition:background .15s;display:flex}.crm-panel-close:hover{background:var(--crm-bg)}.crm-tabs{border-bottom:1px solid var(--crm-border);flex-shrink:0;padding:0 20px;display:flex}.crm-tab{cursor:pointer;color:var(--crm-text-muted);background:0 0;border:none;border-bottom:2px solid #0000;margin-bottom:-1px;padding:10px 16px;font-size:13px;font-weight:500;transition:color .15s,border-color .15s}.crm-tab:hover{color:var(--crm-text)}.crm-tab.active{color:var(--crm-primary);border-bottom-color:var(--crm-primary)}.crm-panel-body{flex:1;padding:16px 20px;overflow-y:auto}.crm-detail-grid{grid-template-columns:1fr 1fr;gap:12px;margin-bottom:16px;display:grid}.crm-detail-field{flex-direction:column;gap:3px;display:flex}.crm-detail-label{color:var(--crm-text-muted);text-transform:uppercase;letter-spacing:.05em;font-size:11px;font-weight:600}.crm-detail-value{color:var(--crm-text);font-size:13px;font-weight:500}.crm-detail-full{grid-column:1/-1}.crm-status-badge{border-radius:10px;align-items:center;padding:3px 8px;font-size:11px;font-weight:600;display:inline-flex}.crm-quick-actions{border-top:1px solid var(--crm-border);flex-wrap:wrap;flex-shrink:0;gap:8px;padding:16px 20px;display:flex}.crm-timeline{flex-direction:column;gap:0;display:flex}.crm-timeline-item{gap:10px;padding-bottom:16px;display:flex;position:relative}.crm-timeline-item:not(:last-child):after{content:"";background:var(--crm-border);width:1px;position:absolute;top:28px;bottom:0;left:14px}.crm-timeline-icon{z-index:1;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:28px;height:28px;font-size:12px;display:flex}.crm-timeline-body{flex:1;min-width:0}.crm-timeline-action{color:var(--crm-text);font-size:13px;font-weight:600}.crm-timeline-meta{color:var(--crm-text-muted);margin-top:2px;font-size:11px}.crm-timeline-details{color:var(--crm-text-muted);background:var(--crm-bg);border-radius:6px;margin-top:4px;padding:6px 8px;font-size:12px}.crm-empty{color:var(--crm-text-muted);text-align:center;flex-direction:column;justify-content:center;align-items:center;gap:8px;padding:32px 16px;display:flex}.crm-empty-icon{opacity:.3;font-size:32px}.crm-select{border:1px solid var(--crm-border);background:var(--crm-card-bg);color:var(--crm-text);cursor:pointer;border-radius:7px;outline:none;padding:6px 10px;font-size:13px}.crm-select:focus{border-color:var(--crm-primary)}.crm-input{border:1px solid var(--crm-border);background:var(--crm-card-bg);color:var(--crm-text);border-radius:7px;outline:none;width:100%;padding:6px 10px;font-size:13px}.crm-input:focus{border-color:var(--crm-primary)}.crm-textarea{border:1px solid var(--crm-border);background:var(--crm-card-bg);color:var(--crm-text);resize:vertical;border-radius:7px;outline:none;width:100%;min-height:80px;padding:8px 10px;font-family:inherit;font-size:13px}.crm-textarea:focus{border-color:var(--crm-primary)}.crm-form-group{flex-direction:column;gap:5px;margin-bottom:12px;display:flex}.crm-form-label{color:var(--crm-text-muted);font-size:12px;font-weight:600}.crm-loading{color:var(--crm-text-muted);justify-content:center;align-items:center;padding:40px;font-size:14px;display:flex}.crm-error{color:#dc2626;justify-content:center;align-items:center;padding:40px;font-size:14px;display:flex}.crm-divider{border:none;border-top:1px solid var(--crm-border);margin:12px 0}.crm-section-title{color:var(--crm-text);text-transform:uppercase;letter-spacing:.05em;margin-bottom:10px;font-size:13px;font-weight:700}.crm-chat-transcript{color:var(--crm-text);white-space:pre-wrap;background:var(--crm-bg);border-radius:8px;max-height:400px;padding:12px;font-size:13px;line-height:1.6;overflow-y:auto}.ocrm-login{--ocrm-ink:#14130f;--ocrm-ink-soft:#211f19;--ocrm-red:#d8232a;--ocrm-paper:#faf9f7;--ocrm-muted:#6b6760;--ocrm-muted-dark:#b5b1a6;--ocrm-line:#e8e6e1;min-height:100vh;color:var(--ocrm-ink);background:var(--ocrm-paper);font-family:Inter,system-ui,-apple-system,sans-serif;display:flex}.ocrm-login-brand{color:#fff;background:radial-gradient(900px 500px at -10% 110%,#d8232a24,#0000 60%),linear-gradient(160deg,#1a1915 0%,#14130f 55%);flex-direction:column;justify-content:space-between;width:46%;min-width:420px;padding:48px 56px;display:flex;position:relative;overflow:hidden}.ocrm-login-lockup{width:auto;height:44px;display:block}.ocrm-login-brand-mid h2{letter-spacing:-.5px;margin:0 0 28px;font-family:Space Grotesk,Inter,sans-serif;font-size:clamp(26px,2.6vw,34px);font-weight:600;line-height:1.22}.ocrm-login-brand-mid h2 em{color:var(--ocrm-red);font-style:normal}.ocrm-login-brand-mid ul{flex-direction:column;gap:14px;margin:0;padding:0;list-style:none;display:flex}.ocrm-login-brand-mid li{color:var(--ocrm-muted-dark);padding-left:22px;font-size:14.5px;line-height:1.5;position:relative}.ocrm-login-brand-mid li:before{content:"";background:var(--ocrm-red);border-radius:2px;width:8px;height:8px;position:absolute;top:6px;left:0}.ocrm-login-brand-bottom{letter-spacing:.4px;color:var(--ocrm-muted);justify-content:space-between;font-size:12.5px;display:flex}.ocrm-login-bars{opacity:.16;pointer-events:none;align-items:flex-end;gap:14px;display:flex;position:absolute;bottom:-40px;right:-24px}.ocrm-login-bars i{background:#fff;border-radius:8px;width:34px;display:block}.ocrm-login-bars i:first-child{background:var(--ocrm-red);height:90px}.ocrm-login-bars i:nth-child(2){height:170px}.ocrm-login-bars i:nth-child(3){background:var(--ocrm-red);height:130px}.ocrm-login-bars i:nth-child(4){height:210px}.ocrm-login-bars i:nth-child(5){background:var(--ocrm-red);height:110px}.ocrm-login-main{flex-direction:column;flex:1;justify-content:center;align-items:center;padding:48px 24px 32px;display:flex}.ocrm-login-box{width:100%;max-width:384px}.ocrm-login-mark{border-radius:13px;width:52px;height:52px;margin-bottom:22px;box-shadow:0 8px 24px #14130f2e}.ocrm-login-box h1{letter-spacing:-.6px;margin:0 0 6px;font-family:Space Grotesk,Inter,sans-serif;font-size:27px;font-weight:600}.ocrm-login-sub{color:var(--ocrm-muted);margin:0 0 30px;font-size:14.5px}.ocrm-form{flex-direction:column;gap:18px;display:flex}.ocrm-form-error{color:#9c1a1f;border:1px solid #f5c6c8;border-left:3px solid var(--ocrm-red);background:#fdecec;border-radius:8px;padding:11px 14px;font-size:13.5px}.ocrm-field label{letter-spacing:.2px;margin-bottom:7px;font-size:13px;font-weight:600;display:block}.ocrm-field input{box-sizing:border-box;width:100%;color:var(--ocrm-ink);border:1.5px solid var(--ocrm-line);background:#fff;border-radius:10px;outline:none;padding:12px 14px;font-family:inherit;font-size:15px;transition:border-color .15s,box-shadow .15s}.ocrm-field input::placeholder{color:#a8a49c}.ocrm-field input:focus{border-color:var(--ocrm-ink);box-shadow:0 0 0 3px #14130f14}.ocrm-password-wrap{position:relative}.ocrm-password-wrap input{padding-right:62px}.ocrm-password-toggle{color:var(--ocrm-muted);cursor:pointer;background:0 0;border:none;border-radius:6px;padding:6px 8px;font-family:inherit;font-size:12.5px;font-weight:600;position:absolute;top:50%;right:8px;transform:translateY(-50%)}.ocrm-password-toggle:hover{color:var(--ocrm-ink);background:var(--ocrm-paper)}.ocrm-submit{letter-spacing:.2px;color:#fff;background:var(--ocrm-ink);cursor:pointer;border:none;border-radius:10px;width:100%;margin-top:6px;padding:13px 16px;font-family:Space Grotesk,Inter,sans-serif;font-size:15.5px;font-weight:600;transition:background .15s,transform 50ms}.ocrm-submit:hover:not(:disabled){background:var(--ocrm-red)}.ocrm-submit:active:not(:disabled){transform:translateY(1px)}.ocrm-submit:disabled{opacity:.65;cursor:default}.ocrm-login-help{color:var(--ocrm-muted);margin:26px 0 0;font-size:13px;line-height:1.6}.ocrm-login-help a{color:var(--ocrm-red);font-weight:500;text-decoration:none}.ocrm-login-help a:hover{text-decoration:underline}.ocrm-login-foot{letter-spacing:1.6px;text-transform:uppercase;color:#a8a49c;margin-top:40px;font-size:12.5px}.ocrm-login-foot span{color:var(--ocrm-red);margin:0 4px}@media (max-width:900px){.ocrm-login-brand{display:none}}.crm-topbar-company{color:var(--crm-text-muted);background:var(--crm-bg);border:1px solid var(--crm-border);border-radius:6px;padding:4px 10px;font-size:13px;font-weight:600}.crm-brand-logo{object-fit:contain;border-radius:4px;flex-shrink:0;width:28px;height:28px}.crm-logout-btn{color:#f87171;border-radius:6px;align-items:center;gap:8px;width:100%;margin-top:8px;padding:8px 10px;font-size:13px;font-weight:500;text-decoration:none;transition:background .15s,color .15s;display:flex}.crm-logout-btn:hover{color:#dc2626;background:#f871711a}.crm-view-toggle{border:1px solid var(--crm-border);border-radius:7px;display:flex;overflow:hidden}.crm-view-toggle-btn{background:var(--crm-card-bg);cursor:pointer;color:var(--crm-text-muted);border:none;justify-content:center;align-items:center;padding:5px 9px;transition:background .15s,color .15s;display:flex}.crm-view-toggle-btn:hover{background:var(--crm-bg);color:var(--crm-text)}.crm-view-toggle-btn.active{background:var(--crm-primary);color:#fff}.crm-btn-filters-active{border-color:var(--crm-primary)!important;color:var(--crm-primary)!important}.crm-filters-panel{background:var(--crm-card-bg);border-radius:var(--crm-radius);width:280px;box-shadow:var(--crm-shadow-md);border:1px solid var(--crm-border);flex-direction:column;flex-shrink:0;align-self:flex-start;max-height:calc(100vh - 120px);display:flex;overflow:hidden}.crm-filters-header{border-bottom:1px solid var(--crm-border);flex-shrink:0;justify-content:space-between;align-items:center;padding:14px 16px;display:flex}.crm-filters-title{align-items:center;gap:6px;font-size:14px;font-weight:700;display:flex}.crm-filters-active-dot{background:var(--crm-primary);border-radius:50%;width:8px;height:8px;display:inline-block}.crm-filters-close{cursor:pointer;color:var(--crm-text-muted);background:0 0;border:none;border-radius:4px;padding:4px 6px;font-size:14px;transition:background .15s}.crm-filters-close:hover{background:var(--crm-bg)}.crm-filters-body{flex-direction:column;flex:1;gap:16px;padding:14px 16px;display:flex;overflow-y:auto}.crm-filter-group{flex-direction:column;gap:8px;display:flex}.crm-filter-label{color:var(--crm-text-muted);text-transform:uppercase;letter-spacing:.05em;font-size:11px;font-weight:700}.crm-filter-date-pills{flex-wrap:wrap;gap:6px;display:flex}.crm-date-pill{border:1px solid var(--crm-border);background:var(--crm-card-bg);color:var(--crm-text-muted);cursor:pointer;border-radius:14px;padding:4px 10px;font-size:12px;font-weight:500;transition:background .15s,border-color .15s,color .15s}.crm-date-pill:hover{border-color:var(--crm-primary);color:var(--crm-primary)}.crm-date-pill.active{background:var(--crm-primary);border-color:var(--crm-primary);color:#fff}.crm-filter-date-range{align-items:center;gap:6px;margin-top:4px;display:flex}.crm-filter-date-range .crm-input{flex:1;padding:5px 8px;font-size:12px}.crm-filter-chips{flex-wrap:wrap;gap:6px;display:flex}.crm-filter-chip{border:1px solid var(--crm-border);background:var(--crm-card-bg);color:var(--crm-text-muted);cursor:pointer;border-radius:6px;padding:4px 10px;font-size:12px;font-weight:500;transition:background .15s,border-color .15s,color .15s}.crm-filter-chip:hover{border-color:var(--crm-primary);color:var(--crm-primary)}.crm-filter-chip.active{background:var(--crm-primary-light);border-color:var(--crm-primary);color:var(--crm-primary);font-weight:700}.crm-list-view{border-radius:var(--crm-radius);border:1px solid var(--crm-border);background:var(--crm-card-bg);flex:1;overflow:auto}.crm-table{border-collapse:collapse;width:100%;font-size:13px}.crm-table thead tr{background:var(--crm-bg);z-index:1;position:sticky;top:0}.crm-table th{text-align:left;color:var(--crm-text-muted);text-transform:uppercase;letter-spacing:.04em;border-bottom:1px solid var(--crm-border);white-space:nowrap;padding:10px 12px;font-size:11px;font-weight:700}.crm-th-sortable{cursor:pointer;-webkit-user-select:none;user-select:none;transition:color .15s}.crm-th-sortable:hover{color:var(--crm-text)}.crm-sort-icon{color:var(--crm-primary);margin-left:4px;font-size:10px}.crm-sort-inactive{color:var(--crm-border)}.crm-table td{border-bottom:1px solid var(--crm-border);color:var(--crm-text);vertical-align:middle;padding:10px 12px}.crm-table-row{cursor:pointer;transition:background .1s}.crm-table-row:hover{background:var(--crm-bg)}.crm-td-name{white-space:nowrap;font-weight:600}.crm-livechat{flex-direction:column;flex:1;gap:16px;min-height:0;display:flex}.crm-livechat-settings{background:var(--crm-card-bg);border-radius:var(--crm-radius);box-shadow:var(--crm-shadow);border:1px solid var(--crm-border);justify-content:space-between;align-items:center;padding:16px 20px;display:flex}.crm-livechat-settings-label{flex-direction:column;gap:2px;display:flex}.crm-livechat-settings-title{color:var(--crm-text);font-size:14px;font-weight:700}.crm-livechat-settings-desc{color:var(--crm-text-muted);font-size:12px}.crm-toggle{cursor:pointer;background:#d1d5db;border:none;border-radius:12px;flex-shrink:0;width:44px;height:24px;transition:background .2s;position:relative}.crm-toggle.on{background:var(--crm-primary)}.crm-toggle-thumb{background:#fff;border-radius:50%;width:18px;height:18px;transition:transform .2s;position:absolute;top:3px;left:3px;box-shadow:0 1px 3px #0003}.crm-toggle.on .crm-toggle-thumb{transform:translate(20px)}.crm-livechat-body{flex:1;gap:16px;min-height:0;display:flex}.crm-livechat-sidebar{flex-direction:column;flex-shrink:0;gap:12px;width:280px;display:flex;overflow-y:auto}.crm-livechat-section{background:var(--crm-card-bg);border-radius:var(--crm-radius);border:1px solid var(--crm-border);overflow:hidden}.crm-livechat-section-header{background:var(--crm-bg);border-bottom:1px solid var(--crm-border);color:var(--crm-text-muted);text-transform:uppercase;letter-spacing:.04em;justify-content:space-between;align-items:center;padding:10px 14px;font-size:12px;font-weight:700;display:flex}.crm-livechat-count{background:var(--crm-bg);color:var(--crm-text-muted);border:1px solid var(--crm-border);border-radius:10px;padding:1px 7px;font-size:11px;font-weight:700}.crm-livechat-count-waiting{color:#92400e;background:#fef3c7;border-color:#fde68a}.crm-livechat-count-active{color:#065f46;background:#d1fae5;border-color:#a7f3d0}.crm-livechat-session-card{border-bottom:1px solid var(--crm-border);cursor:pointer;padding:12px 14px;transition:background .1s}.crm-livechat-session-card:last-child{border-bottom:none}.crm-livechat-session-card:hover{background:var(--crm-bg)}.crm-livechat-session-card.selected{background:var(--crm-primary-light);border-left:3px solid var(--crm-primary)}.crm-livechat-waiting{border-left:3px solid #f59e0b}.crm-livechat-active{border-left:3px solid #10b981}.crm-livechat-visitor-name{color:var(--crm-text);font-size:13px;font-weight:700}.crm-livechat-visitor-meta{color:var(--crm-text-muted);margin-top:2px;font-size:11px}.crm-livechat-operator-row{border-bottom:1px solid var(--crm-border);align-items:center;gap:10px;padding:10px 14px;display:flex}.crm-livechat-operator-row:last-child{border-bottom:none}.crm-livechat-empty{color:var(--crm-text-muted);text-align:center;padding:16px 14px;font-size:12px}.crm-livechat-chat{background:var(--crm-card-bg);border-radius:var(--crm-radius);border:1px solid var(--crm-border);flex-direction:column;flex:1;min-width:0;display:flex;overflow:hidden}.crm-livechat-chat-header{border-bottom:1px solid var(--crm-border);flex-shrink:0;justify-content:space-between;align-items:center;padding:14px 16px;display:flex}.crm-livechat-chat-visitor{color:var(--crm-text);font-size:15px;font-weight:700}.crm-livechat-chat-meta{color:var(--crm-text-muted);font-size:12px}.crm-livechat-transfer-bar{background:#fffbeb;border-bottom:1px solid #fde68a;flex-shrink:0;align-items:center;gap:8px;padding:10px 16px;display:flex}.crm-livechat-messages{flex-direction:column;flex:1;gap:10px;padding:16px;display:flex;overflow-y:auto}.crm-chat-msg{flex-direction:column;gap:2px;max-width:70%;display:flex}.crm-chat-msg-visitor{align-self:flex-start}.crm-chat-msg-operator{align-self:flex-end}.crm-chat-msg-sender{color:var(--crm-text-muted);text-transform:uppercase;letter-spacing:.04em;font-size:10px;font-weight:600}.crm-chat-msg-operator .crm-chat-msg-sender{text-align:right}.crm-chat-msg-text{word-break:break-word;border-radius:12px;padding:8px 12px;font-size:13px;line-height:1.5}.crm-chat-msg-visitor .crm-chat-msg-text{background:var(--crm-bg);border:1px solid var(--crm-border);color:var(--crm-text);border-radius:2px 12px 12px}.crm-chat-msg-operator .crm-chat-msg-text{background:var(--crm-primary);color:#fff;border-radius:12px 2px 12px 12px}.crm-chat-msg-time{color:var(--crm-text-muted);font-size:10px}.crm-chat-msg-operator .crm-chat-msg-time{text-align:right}.crm-livechat-reply-bar{border-top:1px solid var(--crm-border);flex-shrink:0;align-items:center;gap:8px;padding:12px 16px;display:flex}.crm-livechat-chat-placeholder{color:var(--crm-text-muted);flex-direction:column;flex:1;justify-content:center;align-items:center;gap:8px;font-size:13px;display:flex}